Privacy Policy
Effective Date: 04/12/2026

OptimSolutions LLC (“OptimSolutions,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, services, software, and communications.

1. Information We Collect

We may collect the following types of information:

Personal Information

Name

Phone number

Email address

Business name

Any information you provide through forms, bookings, chat widgets, or messages

Usage Information

Website activity (pages visited, time on site)

Device and browser information

IP address and interaction data

2. How We Use Your Information

We use your information to:

Provide and manage our services (websites, CRM systems, automation, and software)

Communicate with you regarding inquiries, services, and support

Contact you via phone calls, text messages, or email regarding your requests or services

Send confirmations, reminders, follow-ups, and service updates

Improve our services and customer experience

Comply with legal and regulatory requirements

3. SMS & Email Communications

By providing your phone number or email and opting in through our forms, chat widgets, or booking pages, you consent to receive communications from OptimSolutions LLC, including:

Appointment confirmations and reminders

Service-related updates

Follow-up messages

Promotional or marketing messages (if you opt in)

Message frequency may vary. Message and data rates may apply.

You can opt out at any time by replying STOP.
You can opt back in by replying START.
For help, reply HELP or contact us directly.

4. Data Sharing & Third Parties

We do not sell, rent, or share your personal information with third parties for marketing or promotional purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the text message services.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may share your information with trusted service providers (such as CRM platforms, hosting providers, payment processors, and communication providers) solely for the purpose of operating our business and delivering services.

Authorized team members may have access to customer information only as necessary to provide services and support.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You may request to:

Access the personal information we have about you

Correct or update your information

Request deletion of your information

To make a request, contact us using the information below.

7. Cookies & Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us understand user behavior, improve website performance, and personalize content.

You can choose to disable cookies through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

10. Contact Us

OptimSolutions LLC
Email: [email protected]
Phone: (901) 300-6144

Address: 799 Six Oaks Ln